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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

First class service

Very good product se5 aligned to great customer service- put’s the high street banks to shame Reviewed on: 13th April 2024

saving and current accounts owner - pleasant banking...

saving and current accounts owner - pleasant banking exp. Reviewed on: 13th April 2024

Straightforward account with cash back and no foreig...

Straightforward account with cash back and no foreign charges. Easy to open and accepted everywhere. Up to £85000 protected which gives peace of mind. Reviewed on: 13th April 2024

Excellent

A quick response from customer service, excellent chase app platform with details spending by categories, overall experience using chase bank is excellent. Reviewed on: 13th April 2024

Chase App is easy to use.

App is easy to use. Transfer of money is easy and savings are exce Reviewed on: 13th April 2024

Absolutely brilliant and convenient.

Absolutely brilliant and convenient. Their app works well and their cashback scheme is excellent Reviewed on: 13th April 2024

They are an exceptional bank with great benefits and...

They are an exceptional bank with great benefits and an easy to use app Reviewed on: 13th April 2024

First class

Easy to apply for, Decision time wqs minimal. Reviewed on: 13th April 2024

Best bank account

Best bank in the country for the most part and they have the best rates of interest rates in all Reviewed on: 13th April 2024

Wonderful Customer Service

I love the fact that when I ring them for assistance Idon't have to wait in a queue and the real person on the other end is able to assist quickly with my queries Reviewed on: 13th April 2024

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