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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

cash back was good but now has changed

cash back was good but now has changed Reviewed on: 15th February 2024

Great cashback on spending.

Great cashback on spending. Also good interest rate on roundup. Reviewed on: 13th April 2024

easy to use and transfer to.

easy to use and transfer to. Great to have abroad. Reviewed on: 13th April 2024

So easy to join

So easy to join the paper work is all done on line its quick and simple Reviewed on: 13th April 2024

Amazing bank

Amazing that I can earn money back. Super easy transfers. Everything is very clear and user friendly. When I have spoken to someone they were super helpful and got back to me very quickly. Reviewed on: 13th April 2024

It’s absolutely brilliant!

It’s absolutely brilliant! The best bank you can use and earn money back for everyday purchases Reviewed on: 13th April 2024

The help chat line is excellent

The help chat line is excellent and they solve questions. The app itself is easy to use and the way they give cash back Reviewed on: 13th April 2024

It's a very easy to use app.

It's a very easy to use app. Setting up the accounts was easy and uncomplicated. The cashback and round up options on spending is helping me to save. I'll hopefully have a decent amount for an expensive Xmas period Reviewed on: 13th April 2024

App works so well and is very well designed.

App works so well and is very well designed. Interest rates paid are good and very easy to organise accounts. Reviewed on: 13th April 2024

Easy to open accounts and easy app to use.

Easy to open accounts and easy app to use. Helpful staff. Reviewed on: 13th April 2024

Mobile first banking made easy

Very easy to use mobile app and customer centric features Reviewed on: 13th April 2024

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