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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Fantastic whenever a have to phone.

Fantastic whenever a have to phone. Reviewed on: 13th April 2024

Great bank account with an app that is easy to...

Great bank account with an app that is easy to use Reviewed on: 13th April 2024

Easy to use app

Easy to use app, good rate of cashback and good savings rates Reviewed on: 13th April 2024

Great incentives

Love the round up into a 5% saving and the 1% cash back Reviewed on: 13th April 2024

Great savings account options.

Great savings account options. The zero charge policy on overseas transactions are very useful. Reviewed on: 13th April 2024

Chase the best

Chase bank gives cash back and no need to go to physical office. All purchase can be done from our home. Reviewed on: 13th April 2024

Great bank , amazing app with the cashback being a l...

Great bank , amazing app with the cashback being a lovely bonus. The times i've needed support they're staff are polite and helpful. Overall I fully recommend them. Only downside is the lack of web portal to go with the app. Reviewed on: 13th April 2024

Great company to bank with

Great experience with a quality company with an easy way of banking, well done Chase Bank Reviewed on: 13th April 2024

Can’t fault.

Can’t fault. Chase bank. I’ve promoted to family members and more. Reviewed on: 13th April 2024

Smart & sleek money management

Great at managing money on the go, great user interface, easy to navigate & manage my money! What’s more - love the cash back & roundup options! Reviewed on: 13th April 2024

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