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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I LOVE Chase

I love Chase. They’re fantastic for daily spending. I love the cashback offer, the savings rates, the round up feature and the integration with Nutmeg. Customer service is also beyond great via phone and chat. Reviewed on: 16th March 2023

Great big breath of fresh air with this bank.

Great big breath of fresh air with this bank. Nothing is to much trouble and they have given me some great advice and or choices Reviewed on: 13th April 2024

Never had no problems with app, very easy to navigat...

Never had no problems with app, very easy to navigate app Reviewed on: 13th April 2024

Excellent service well pleased banking with chase

Excellent service well pleased banking with chase Reviewed on: 13th April 2024

Cashback & no fee to use abroad make this a market...

Cashback and no fee to use abroad make this a market leader Reviewed on: 13th April 2024

Excellent bank especially when going abroad

Excellent bank especially when going abroad Reviewed on: 13th April 2024

Easy to set up and manage your money

Easy to set up and manage your money and the cash back is great. Reviewed on: 13th April 2024

2024 the best travel account!

Do like Chase app, very friendly and easy navigate interface. The high rates for saving accounts, great to use abroad as no charges fee and better rates than exchange shops! All of all very happy with “CHASE money” account! Reviewed on: 13th April 2024

Excellent customer contact

Can speak to staff on telephone re savings with no waiting time . round up on current account excellent Reviewed on: 13th April 2024

The more you spend, the more you get!

The more you spend, the more you get! Reviewed on: 13th April 2024

Customers service

It is always very easy to reach the customers service and you can actually talk to one of their agents in less than one minute. Their agents are always very friendly and helpful. Also, I like how easy you can add an account. Furthermore, the interest rates on saving and save the change account are interesting. Reviewed on: 13th April 2024

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