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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

Best in every way

Most convenient accounts. Far better than my other banks Reviewed on: 16th March 2023

Basic’s but done well

It’s quite a basic application at the moment but so far what’s been built is very positive. I’m sure the offering will widen like other more recent banks and app based banking. Reviewed on: 13th April 2024

Best current account I’ve ever had

Very easy to use Chase app and operating the account is a breeze. Very happy. Reviewed on: 13th April 2024

Great starter account with nice returns for spending...

Great starter account with nice returns for spending; detailed and automated expenses review. Reviewed on: 13th April 2024

Very quick and easy to open and maintain account.

Very quick and easy to open and maintain account. Excellent cash back scheme for purchases Reviewed on: 13th April 2024

Everything is automated and super easy

Everything is automated and super easy Reviewed on: 13th April 2024

Chase offers decent rates for savings and best of al...

Chase offers decent rates for savings and best of all the 1% cash back helps towards feeling like you’re getting a little something back with every purchase. The app is really easy to use to and customer service via chat is excellent so overall great service Reviewed on: 13th April 2024

Love Chase

Great app, very user friendly, fantastic products. Excellent customer service, easy to manage accounts, love the round up option, love the 1% cashback on everyday spending, works with Apple Pay which is a bonus! Reviewed on: 13th April 2024

The customer service is fantastic- every time I need...

The customer service is fantastic- every time I need to speak to somebody I get through very quickly and they are able to deal with the issue directly. They don’t need to pass it on and own the issue . Reviewed on: 13th April 2024

Excellent communication

Excellent communication of any changes or issues. Feel like my money is safe and making money. Reviewed on: 13th April 2024

Great Customer Service and great products

Great Customer Service and great products Reviewed on: 13th April 2024

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