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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Very good service excellent staff

Very good service excellent staff Reviewed on: 13th April 2024

Easy to use app and good cash back.

Easy to use app and good cash back. Reviewed on: 13th April 2024

Good and easy to track your spending

Good and easy to track your spending Reviewed on: 13th April 2024

Great current account

The account has several benefits. 1% cash back for debit card spend, 1% interest and excellent overseas spending rates. Reviewed on: 13th April 2024

Great account to have with quick and easy set up, go...

Great account to have with quick and easy set up, good with abroad payments and cash back. Reviewed on: 13th April 2024

So easy to use Great customer service keep up the go...

So easy to use Great customer service keep up the good work Reviewed on: 13th April 2024

Quick and simple to open with great benefits for using

Very simple to set up account and use mobile app. Clean UI with excellent features for making card payments, sending and receiving money. Nice bonus for having the 1% rewards on most card purchases. Very easy to be able to talk to an advisor should you need some help with something. Reviewed on: 13th April 2024

Perfect!

The app is very easy to use. I enjoy being able to use different "savings pots" for different purposes which allow me to see where my money is being used. I get cashback on purchases and higher interest on roundups. No complaints! Reviewed on: 13th April 2024

It's great.

It's great. Way better than any other bank I used before Reviewed on: 13th April 2024

Very useful app

The banking app is extremely useful for when I don't want to use a credit card and their service is great Reviewed on: 13th April 2024

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