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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Amazing app

Amazing app before applying a restriction on the cashback. The app is smooth and easy to understand. Reviewed on: 13th April 2024

What’s not to love!

The online chat service is excellent, you’re not on the phone for ages which wastes time and money. The rewards feature gives you up to £15 a month , I try to forget about this and let it build up. There’s also the round up pot which rounds up all purchases to the nearest £ and pays interest. What’s not to love! Reviewed on: 13th April 2024

Great bank

Great bank, always keep me up to date with news and any changes made to my account. Reviewed on: 13th April 2024

really great app very easy to use and earns extra mo...

really great app very easy to use and earns extra money! Reviewed on: 13th April 2024

Cannot fault the service or the app.

Cannot fault the service or the app. Very competitive interest rates and easy access to you money Reviewed on: 13th April 2024

NO hassle card and account

My current account has NO hassle, I don`t have to worry about scams because It`s secure and I love it because I don`t need to take cash with me, It`s ALL on my card Home and Abroad Reviewed on: 13th April 2024

Chase keeps me informed about what is happening and...

Chase keeps me informed about what is happening and up dates about accounts. No charges for useing your card abroad. I can do it all from the chair in my study, no waiting in lines when you have other things to do. Reviewed on: 13th April 2024

Great card

They have a great card with cashback and you can use abroad Reviewed on: 13th April 2024

I love the 1% cash back, also any problems the custo...

I love the 1% cash back, also any problems the customer service is fantastic. Reviewed on: 13th April 2024

I am very happy with my Chase account

I am very happy with my Chase account Reviewed on: 13th April 2024

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