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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Best in every way

Most convenient accounts. Far better than my other banks Reviewed on: 16th March 2023

Safe and easy

The ap is simple and clear, and the cash back is great. I like the security features of the card numbers being in the ap, not on the card. Reviewed on: 13th April 2024

Great approach to banking in 2024

Great approach to banking in 2024, fresh website, easy to follow emails and notices, instant notifications when payments are made or credits are received, modern way of banking. App is effective and immediate. Feels a contemporary bank to be using. Reviewed on: 13th April 2024

So far a very positive experience! A happy customer

Since joining Chase last year I have had zero issues. The app is so easy to use and I love the cash back I receive each month for my round ups, savings and spending. Reviewed on: 13th April 2024

Easy online application, easy to use app, love that...

Easy online application, easy to use app, love that I can have various different accounts for different things like everyday spending or saving Reviewed on: 13th April 2024

My Accounts

My accounts give me more than ever expected of how a bank could be. Reviewed on: 13th April 2024

Verry good

I like it very much, I have a very good experience and at the same time I am very satisfied with your bank Reviewed on: 13th April 2024

Good returns

I use my Chase card a lot when travelling as can be used in many countries - a great card with great returns Reviewed on: 13th April 2024

Chase helps you chase of your dreams

Chase is the bank that facilitate the chase of your dreams. Excellent bank app as well and a secure system. I was marvelled at the level of commitment to account safety when I tried making a transfer of 2000 from my app and then I got a call to confirm the transaction. Lovely team, fabulous service Reviewed on: 13th April 2024

Would recommend as a bank to friends and famiky

Practical, good interest, no issues with this bank at all Reviewed on: 13th April 2024

Excellent service

I’ve banked with Chase for a year and had to use customer service a few times and every time they have gone above and beyond to sort out my issue and kept me informed every step of the way . Excellent service Reviewed on: 13th April 2024

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