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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Excellent bank easy to use with great savings rates...

Excellent bank easy to use with great savings rates on current accounts. Reviewed on: 13th April 2024

Round up and cash back are attractive

Round up and cash back are attractive Reviewed on: 13th April 2024

using my bank card abroad

I set up a chase account so I could use my bank card abroad and not have pay charges like my main bank charged me. I liked chase so much that I decided to switch vanks and use it as my main account. Reviewed on: 13th April 2024

Easy to use.

Easy to use. Love that you can make fee free payments abroad, previously could only do this with my credit card. Reviewed on: 13th April 2024

I am very impressed with the current account I hold...

I am very impressed with the current account I hold with Chase. Access via the App is great and very quick.. I particularly like the fact that when I use the card in Europe the debit is instantly calculated in GBP so I know how much the item or service has cost me. Reviewed on: 13th April 2024

First class customer service

First class customer service - No nonsense, good banking and I also get money back on purchases. Excellent app and I can use it anywhere without having conversion worries. Reviewed on: 13th April 2024

User friendly app

User friendly app and very helpful staff via telephone helpline Reviewed on: 13th April 2024

Easy app good interest

I find chase app easy to use just transfer from saver to current as you need it and keep earning good interest. I have had no dealings with customer service so can’t comment Reviewed on: 13th April 2024

User friendly design.

User friendly design. Very easy to use abroad. Reviewed on: 13th April 2024

Chase is fab

Easy to open account online, easy to navigate app, great rewards, 247 support and above all love the unique looking bank cards. Reviewed on: 13th April 2024

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