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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48895 reviews)

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4.94

Based on 48,895 reviews, last reviewed 9th Mar 2026

444400% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Call centre staffs are professional and efficient. Call centre staffs are professional and efficient. I had questions couple of times regarding some spending transactions and every time was handled nic... Read more Reviewed on: 9th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48895)

Review of the Chase Bank, Current account:

Fantastic Account

No fees for spending abroad, cashback, an easy app (a bit slow though), and great features. Reviewed on: 16th March 2023

Excellent service and features.

Excellent service any time I've had to get in touch. They have loads of features and benefits on their current account and Chase saver accounts with competitive interest rates and cash back on certain purchases. Reviewed on: 14th February 2026

Perfect bank wouldn't change now

Perfect bank wouldn't change now Reviewed on: 14th February 2026

Cashback not so great

Used to be excellent t cash back, now barely worth it as only supermarket and transport Reviewed on: 14th February 2026

Chase are an excellent banking system they are with...

Chase are an excellent banking system they are with every step of the way Reviewed on: 14th February 2026

Easy to use App.

Easy to use App. Transactions are updated immediately with accurate description.. Quick reply when contacting Customer Service. Reviewed on: 14th February 2026

Best bank in uk travelling abroad or in the uk your...

Best bank in uk travelling abroad or in the uk your granted the best customer service Reviewed on: 14th February 2026

Really simple to use anywhere.

Really simple to use anywhere. Customer service was really helpful when my card was late in arriving Reviewed on: 14th February 2026

Always get upto date information, excellent service...

Always get upto date information, excellent service Good rates Reviewed on: 14th February 2026

Very easy to deal with and great app.

Very easy to deal with and great app. Very easy to transfer your money between accounts and withdraw it. Reviewed on: 14th February 2026

Fantastic service, easy to use app

Fantastic service, rewards on spending, easy to use app and when I had an issue with a scamming site they sorted it immediately, pleasant and friendly customer service, no waiting in a call queue, best bank I have banked with and I have been with a few. Reviewed on: 14th February 2026

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