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Chase Bank: Current account reviews

Name: Current account
Rating: 4.95 (48675 reviews)

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4.94

Based on 48,675 reviews, last reviewed 18th Feb 2026

105875% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Secure and reliable Banking Always feel very secure. No numbers on debit card.. Regular checks on expenditure.with insert card every 3 (ish ) transactions and phone verification ... Read more Reviewed on: 18th February 2026

Latest lowest rating:

2

Phone access/small screen only, is no good. Disappointed by lack of online website. Trying to organise paying bills etc is difficult on a small phone screen. Was expecting to have full page func... Read more Reviewed on: 14th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

What is this award?

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48675)

Review of the Chase Bank, Current account:

I LOVE Chase

I love Chase. They’re fantastic for daily spending. I love the cashback offer, the savings rates, the round up feature and the integration with Nutmeg. Customer service is also beyond great via phone and chat. Reviewed on: 16th March 2023

Brilliant products great customer service just an al...

Brilliant products great customer service just an all round terrific experience Reviewed on: 17th February 2026

Problem solved within hours Wrong amount of Monies w...

Problem solved within hours Wrong amount of Monies were sent to my account It was sent back within hours Reviewed on: 17th February 2026

Well thought out

Very well thought out app and a great way of banking with lots of benefits and no hassle. Feels like being assisted to bank rather than old fashioned service Ive had from previous banks. Reviewed on: 17th February 2026

Had no problems at all

Had no problems. The app works perfectly Reviewed on: 17th February 2026

Chase from Day One

I opened a chase account when they first became available in the UK and have loved the experience! Their product offering has improved a lot over that time and the easy to use app makes for a great service Reviewed on: 17th February 2026

All good, however the ability to pay cheques in via...

All good, however the ability to pay cheques in via the app must be addressed Reviewed on: 17th February 2026

Easy to join, great savings interest just great all...

Easy to join, great savings interest just great all around Reviewed on: 17th February 2026

Never had any issues that weren't resolved quickly b...

Never had any issues that weren't resolved quickly by customer services, who were friendly and helpful Reviewed on: 17th February 2026

Great bank.

Great bank. Great app. Easy to keep track of payments. Reviewed on: 17th February 2026

Very slick operation.

Very slick operation. Great customer support. Reviewed on: 17th February 2026

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