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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Communication user friendly, also t...

I find the communication very user friendly, also the banking app is very accessible and user friendly. All communication are transparent. I trust Chase to look after my money. Reviewed on: 12th April 2024

Experience has been great so far can't fault Chase.

Experience has been great so far can't fault Chase. Keep up the standards Reviewed on: 12th April 2024

Seamless, I’ve never had an issue with the account o...

Seamless, I’ve never had an issue with the account or the app. Reviewed on: 12th April 2024

Fab account!

An excellent account with cashback each month. Reviewed on: 12th April 2024

Both my son and daughter recommended the Bank to me.

Both my son and daughter recommended the Bank to me. So easy to use and earn money back. Reviewed on: 12th April 2024

They have always helped as and when I have needed help.

They have always helped as and when I have needed help. Reviewed on: 12th April 2024

Such good perks of a current and savings account!

Such good perks of a current and savings account! Cash back great interest and brilliant customer service. Reviewed on: 12th April 2024

Chase current account

Easy to use and manage via app. Love the round up and 1% cash back. Simple to apply too. Reviewed on: 12th April 2024

Great value, would recommend to anyone

Great value, great service. Moved from bank I was with for over 20 years and I don’t regret. Reviewed on: 12th April 2024

Excellent Chase has put a smile on my face

Absolutely excellent in every experience I have had with Chase. Great interest rates. Customer Service brilliant. Cannot fault this bank. Reviewed on: 12th April 2024

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