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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

The round up and cash back options are an excellent...

The round up and cash back options are an excellent idea Reviewed on: 12th April 2024

Excellent account process.

Excellent process from start to finish for account opening. The application process via the app is ideal and turnaround time is quick. Reviewed on: 12th April 2024

First class customer service - the customer is at th...

First class customer service - the customer is at the heart of everything. Reviewed on: 12th April 2024

Excellent service.

Excellent service. The best in the land of banking Reviewed on: 12th April 2024

cash back on purchases

Chase gives 1% cash back on purchases, which is good Reviewed on: 12th April 2024

Chase rocks

Love my Chase current and savings, the app is intuitive and I love the rewards Reviewed on: 12th April 2024

I really like it and I recommend more people

It was very good experience and enjoyable Reviewed on: 12th April 2024

Very easy to set up and administer the account with...

Very easy to set up and administer the account with the ap. I like the notifications. The round up and % cash back is great, though I wish this were a permentant fixture for the account, not just for the first year for new customers. Reviewed on: 12th April 2024

Excellent current account.

The bank provides excellent customer service and everything is clear and easy. I am very impressed with Chase bank and have recommended it to many people. Reviewed on: 12th April 2024

The app is easy

The app is easy to follow and helps me feel in control of my finances. It gives interest and helps me save. Customer service is good too. Reviewed on: 12th April 2024

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