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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Using Chase Current Account

The whole process is very simple to use. When you need to contact them, the online help and customer service centre are both excellent Reviewed on: 1st March 2026

Safe and trustworthy to use.

Safe and trustworthy to use. Good transaction protection. Reviewed on: 1st March 2026

Excellent at all levels and good interest rate on sa...

Excellent at all levels and good interest rate on savings versus other banks. Reviewed on: 1st March 2026

Overall no problems issues sorted quickly

Overall no problems issues sorted quickly Reviewed on: 1st March 2026

Super Chase.

I like Chase for being very engaging, interactive and informative with customers. I highly recommend Chase for friends and family.S Reviewed on: 1st March 2026

Very happy with the service

Very happy with the service, easy to use Reviewed on: 28th February 2026

Contacted online customer service rep who listened a...

Contacted online customer service rep who listened and then got back to me later to explain how they had resolved my issue. Reviewed on: 28th February 2026

Have not any issues using my account

Have not any issues using my account Reviewed on: 28th February 2026

I like the app - easy to use.

I like the app - easy to use. I like the ease of switching between Current and savings. Reviewed on: 28th February 2026

Fantastic App to support great products

Fantastic App to support great products Reviewed on: 28th February 2026

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