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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49013 reviews)

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4.86

Based on 49,013 reviews, last reviewed 20th Aug 2026

91% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

I've had great customer service I've had great customer service, very proactive in protecting the customer and checking large or spurious payments, and very easy to deal with. The ap... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Best service I’ve ever had in UK banking

Their 24 hours customer service is fantastic and they always resolve any issues I’ve had. Amazing!! Reviewed on: 12th April 2024

Great bank love it really easy to work fast app real...

Great bank love it really easy to work fast app really easy Reviewed on: 12th April 2024

Great to use, app is simple but sufficient, cash bac...

Great to use, app is simple but sufficient, cash back is great too. I also used it abroad from Asia to Europe, no issues at all, I would highly recommend it. Reviewed on: 12th April 2024

All good nothing to complain about which is unusual...

All good nothing to complain about which is unusual that’s all I want Reviewed on: 12th April 2024

Always there to help when needed easy quick the best...

Always there to help when needed easy quick the best bank account I have had Reviewed on: 12th April 2024

Shake it out of the banking world by offering great...

Shake it out of the banking world by offering great rates flexible saving accounts and great customer service Reviewed on: 12th April 2024

Nothing but first rate where using in the UK or abro...

Nothing but first rate where using in the UK or abroad, specifically in Japan on several trips. Totally reliable and hassle free. Reviewed on: 12th April 2024

Love earning interest on my balance and cash back on...

Love earning interest on my balance and cash back on purchases. Reviewed on: 12th April 2024

Brilliant service great card to have.

Brilliant service great card to have. Accepted in many countries Reviewed on: 12th April 2024

Chase app is really easy to use.

Chase app is really easy to use. It gives me plenty of insights into how I am managing my money. Reviewed on: 12th April 2024

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