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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48899 reviews)

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4.94

Based on 48,899 reviews, last reviewed 12th Mar 2026

444800% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Simple, easy, accessible The simplicity of the app, sign up process and customer service is absolutely excellent. The offer of spending abroad is also brilliant too and great ... Read more Reviewed on: 12th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48899)

Review of the Chase Bank, Current account:

Good customer service

Best rate, good service, numberless card, best interest rates, fee free fx transactions Reviewed on: 16th March 2023

The best online banking

Super easy online banking love cash back and roundup banking Reviewed on: 14th February 2026

Excellent customer care and good reliable online ban...

Excellent customer care and good reliable online banking Reviewed on: 14th February 2026

Great at customer complaint handling and never a pro...

Great at customer complaint handling and never a problem too difficult to resolve. I have information regarding my expenditure and transfers at hand with the greatest of ease . Yes a great bank Reviewed on: 14th February 2026

The Chase App is fast and reliable

The Chase App is fast and reliable and the account has useful features for monitoring account activities. Reviewed on: 14th February 2026

Customer service

Customer service is the best of any bank I’ve been with and I’ve been with many! Reviewed on: 14th February 2026

I love my chase account, seeing the monthly rewards...

I love my chase account, seeing the monthly rewards build up is incentive and I find their communications simple and easy to understand. The app is easy to use and keeps everything simple for the lay person. Reviewed on: 14th February 2026

Great cashback, easy to set up.

Great cashback, easy to set up. Clunky app but easy to move money and create pots. Reviewed on: 14th February 2026

Easy to use and good interest rates

Easy to use and good interest rates Reviewed on: 14th February 2026

I've been with Chase for over 5 years.

I've been with Chase for over 5 years. They have been responsive and prompt. I can get Customer Service on the app instantly and they can actually deal with things and make it feel like a 1:1 chat. Terrific and keep it going. Reviewed on: 14th February 2026

Easy on line service.

Easy on line service. Love the round ups! Great to use in Europe. Reviewed on: 14th February 2026

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