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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49017 reviews)

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4.86

Based on 49,017 reviews, last reviewed 20th Aug 2026

89% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49017)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

good and reliable srevice, user friendly app

good and reliable srevice, user friendly app Reviewed on: 12th April 2024

My favourite bank

Just the best bank I've ever used. Brilliant app, clearly displayed information. Reviewed on: 12th April 2024

Great banking easy to use app

Great banking easy to use app- I graded customer service as neutral because I have never had any issues so never had to use them Reviewed on: 12th April 2024

Top security

Great app easy to use, Great security on the card by not showing the card number expiry date and private information this means that Should the cards get into the wrong hand you really are safe As no information is held on the card it’s all on the app. This is details. I feel other company should follow the lead and use this system as well. Reviewed on: 12th April 2024

I love the fact that I earn rewards on my money.

I love the fact that I earn rewards on my money. Also the round up account is fab for saving bits and pieces that you don't really notice, until it adds up! It's also great that when you have spent money you are notified so you are always aware if anything untoward should be going on. Reviewed on: 12th April 2024

1% Cashback is a great benefit.

1% Cashback is a great benefit. It brings value to the current account offering. Reviewed on: 12th April 2024

My go to for holiday use

Easy to use and very reliable used when abroad it was really good and most places had the cash machines Reviewed on: 12th April 2024

One of the easiest banking apps I have used.

One of the easiest banking apps I have used. Good interest rates too. Reviewed on: 12th April 2024

Very good bank for security and savings

Very good bank good security and saving however the rate is not very high Reviewed on: 12th April 2024

Very impressed and happy

My experience has always been a good one with Chase Bank and I am very impressed with their services. Reviewed on: 12th April 2024

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