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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Great experience with great value

Great experience with great value Reviewed on: 12th April 2024

Super smooth and reliable service

Super smooth and reliable service Reviewed on: 12th April 2024

Excellent customer service

Whenever I have had an issue or needed advice they have been very helpful and responsive. I like the 1% cashback on my purchases which is a great offer during the cost of living. Also being a traveller the idea of using my chase current account to pay and withdraw cash from ATMs without being charged fees is an excellent idea as none of the big banks offer this service. Reviewed on: 12th April 2024

Chase Bank provides quality services with great valu...

Chase Bank provides quality services with great value for money. Their cashback program ensures that you spend without worries and get rewarded for spending your money Reviewed on: 12th April 2024

They are always so helpful and they offer some amazi...

They are always so helpful and they offer some amazing services to do with your money, round up is one of my favourites. Reviewed on: 12th April 2024

if you ring there they answer so quick and always go...

if you ring there they answer so quick and always go out their way to help. Reviewed on: 12th April 2024

Simple and easy to use app.

Simple and easy to use app. No technical issues with the app, everything has been working perfectly Reviewed on: 12th April 2024

simple way to join and excellent products and service

From the simple way to join to excellent customer service and great products and benefits I have to say compared with my previous bank this is so good. Reviewed on: 12th April 2024

Great bank

Been with chase for many years now and always have a great experience Reviewed on: 12th April 2024

Great bank.

Great bank. fantastic rewards and app is very easy to use Reviewed on: 12th April 2024

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