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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Excellent service.

Excellent service. Have savings and current account. Easy to use site Reviewed on: 12th April 2024

Very effective banking and the app is very good and...

Very effective banking and the app is very good and fool proof and the incentives are great Reviewed on: 12th April 2024

Easy bank account

Easy to open account easy to view account Reviewed on: 12th April 2024

I got my Chase account when I was travelling to the...

I got my Chase account when I was travelling to the USA, but since I came home I have started using it more than my Lloyd's account. Reviewed on: 12th April 2024

Chase has an excellent and easy to use banking app,...

Chase has an excellent and easy to use banking app, with great exchange rates when travelling (without additional charges), linked savings account with a decent interest rate, easily accessible accounts with the app and the added bonus of 1years cash back! Reviewed on: 12th April 2024

One word - Brilliant

One word - Brilliant Reviewed on: 12th April 2024

Easy, human and slick

There is a helpful and friendly person at the end of the very short ring tone! That is unheard of! The app is lovely an simple to use. I use this alongside our main bank account Reviewed on: 12th April 2024

This is the best find that I have made.

This is the best find that I have made. Quick and easy payments and transferring of money. Great service when purchasing or accessing cash abroad. Easy to control both current and savings accounts. I recommend them to everyone. Reviewed on: 12th April 2024

It’s great for savings and the bank never goes down...

It’s great for savings and the bank never goes down like local providers Reviewed on: 12th April 2024

Great customer service

Great customer service when I wanted to understand how to use my Chase card for making Euro transactions in European countries. The Chase agent went through the process with me until I was happy to use it during my forthcoming holiday to Portugal. Reviewed on: 12th April 2024

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