Write a review

Newsletter

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

View other Chase Bank products

4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Excellent, friendly and prompt Customer see

My experience with chase bank has been excellent, they have a very warm customer service that I can get in touch with via phone call any minute of the day including midnight. Last week when I was confused about their %AER and how it works, I called their customer service line and the lady was very friendly, helpful and patient with me, she took time to explain it well for me to understand. Again, 2 days ago, when I wanted to move money from my savings Acc to current, I called them and they quickly answered and guided me through the process in real time, and I did it on the app as they guided me through it. Their service is superb, customer friendly and excellent. I have brought my wife and three friends to bank with Chase. Reviewed on: 12th April 2024

My review

Chase app is very user friendly and has a lot of opportunities to benefit from financially. I would say it’s the best app to make your money go far. Reviewed on: 12th April 2024

It is nice to receive 1% on your balance

It is nice to receive 1% on your balance Reviewed on: 12th April 2024

Would definitely recommend

Very helpful staff every time I’ve contacted them. Especially helpful after I was a victim to an online scam. Cannot praise them enough, five star ⭐️ Reviewed on: 12th April 2024

The 1% cashback offer for current accounts is great...

The 1% cashback offer for current accounts is great and the 0 fee for usage abroad made it an ideal bank for when I was travelling around Asia. Reviewed on: 12th April 2024

My chase card.

Easy to set up. Cash back for the first year. No details visible on the debit card. Reviewed on: 12th April 2024

Very easy and straightforward to use no messing arou...

Very easy and straightforward to use no messing around , fast loading . Reviewed on: 12th April 2024

Banking made simple

Never any issues friendly customer service Reviewed on: 12th April 2024

Very easy and no concerns raised

Very easy and no concerns raised Reviewed on: 12th April 2024

To date I am pleased with Chase.

To date I am pleased with Chase. No problems with money in or out. Reviewed on: 12th April 2024

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Reward Account
from NatWest 4.58 from 991 reviews
Current Account
from Post Office 3.60 from 4 reviews
Bank account pay monthly
from HSBC 4.19 from 42 reviews

Want to see more from Chase Bank?

Savings
from Chase Bank 4.83 from 23032 reviews
Credit card
from Chase Bank 4.81 from 383 reviews
Chase Protect
from Chase Bank 4.70 from 50 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub