Write a review

Newsletter

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

View other Chase Bank products

4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

Read all reviews Write a review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Review Chase Bank: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Excellent easy to use app.

Excellent easy to use app. Great interest rates. All transactions are instant. Very secure. I had to make a large payment for a purchase. I received a call from chase to make sure I was not being scammed before they allowed the payment to go through. Reviewed on: 12th April 2024

Excellent communication

I have contacted Chase a couple of times and they responded immediately and sorted my issue out directly. I have both savings and current account with them and highly recommend them. Reviewed on: 12th April 2024

Cashback without charging you fees!

It is the only bank that gives cashback without charging you a fee or anything, plus international purchases are also fee-free (I do hate when banks charge you a non-sterling fee, for instance). Reviewed on: 12th April 2024

Easy to use App, customer service excellent.

Easy to use App, customer service excellent. Reviewed on: 12th April 2024

A great way to spend and save!

A great way to spend and save! I can ring-fence my regular spending and earn cash back on everyday expenses. The app on my phone is easy-to-use and so I can keep up-to-date with my account. Reviewed on: 12th April 2024

Very suitable account

Quick application, easy to manage the account. Reviewed on: 12th April 2024

Never had an issue so I have never felt the need to...

Never had an issue so I have never felt the need to ring customer services. My friend recommended chase to me. She had spoken to customer services & said they are second to none. Reviewed on: 12th April 2024

Superb banking app

Superb banking app, clear and concise use of the site along with excellent two stage verification process so added security when moving or spending your hard earned money. Reviewed on: 12th April 2024

Excellent

It's convenient and easy to use, they have great offers and love their rewards scheme Reviewed on: 12th April 2024

Excellent, friendly and prompt Customer see

My experience with chase bank has been excellent, they have a very warm customer service that I can get in touch with via phone call any minute of the day including midnight. Last week when I was confused about their %AER and how it works, I called their customer service line and the lady was very friendly, helpful and patient with me, she took time to explain it well for me to understand. Again, 2 days ago, when I wanted to move money from my savings Acc to current, I called them and they quickly answered and guided me through the process in real time, and I did it on the app as they guided me through it. Their service is superb, customer friendly and excellent. I have brought my wife and three friends to bank with Chase. Reviewed on: 12th April 2024

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Current account
from Card One Money 3.54 from 4 reviews
Reward Silver account
from NatWest 4.39 from 167 reviews
Student Account
from NatWest 4.15 from 89 reviews

Want to see more from Chase Bank?

Savings
from Chase Bank 4.83 from 23032 reviews
Credit card
from Chase Bank 4.81 from 383 reviews
Chase Protect
from Chase Bank 4.70 from 50 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub