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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Everything you’d want and need from an online bank,...

Everything you’d want and need from an online bank, great communication and excellent service Reviewed on: 12th April 2024

Excellent service, easy to contact and good rewards...

Excellent service, easy to contact and good rewards for everyday use of the account. Reviewed on: 12th April 2024

How banking should be

Professional, efficient, and it just works. Reviewed on: 12th April 2024

Great customer support and good advice fr...

I’ve always received professional and good advice from chase bank they have always had time for me and explained things to me in plain English no Matter how long it took Reviewed on: 12th April 2024

Easy and seamless

The card came very quickly, they have a cash back programme too that is very generous. And the app is easy to use Reviewed on: 12th April 2024

Very easy to use app and good to communicate with...

Very easy to use app and good to communicate with Reviewed on: 12th April 2024

Very impressed

I have just started using Chase after many of my friends recommended. It was so easy to set up and use and particularly like that transactions are communicated to me. This has meant that I was able to spot when a double transaction occurred which I probably wouldn’t have noticed. Very impressed. Reviewed on: 12th April 2024

I never had any problems since opening my account

I never had any problems since opening my account Reviewed on: 12th April 2024

All together a good bank.

All together a good bank. The cash back is a great feature and 5.2% Reviewed on: 12th April 2024

Quick and easy no problem whatsoever

Quick and easy no problem whatsoever Reviewed on: 12th April 2024

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