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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Great customer support and good advice fr...

I’ve always received professional and good advice from chase bank they have always had time for me and explained things to me in plain English no Matter how long it took Reviewed on: 12th April 2024

Easy and seamless

The card came very quickly, they have a cash back programme too that is very generous. And the app is easy to use Reviewed on: 12th April 2024

Very easy to use app and good to communicate with...

Very easy to use app and good to communicate with Reviewed on: 12th April 2024

Very impressed

I have just started using Chase after many of my friends recommended. It was so easy to set up and use and particularly like that transactions are communicated to me. This has meant that I was able to spot when a double transaction occurred which I probably wouldn’t have noticed. Very impressed. Reviewed on: 12th April 2024

I never had any problems since opening my account

I never had any problems since opening my account Reviewed on: 12th April 2024

All together a good bank.

All together a good bank. The cash back is a great feature and 5.2% Reviewed on: 12th April 2024

Quick and easy no problem whatsoever

Quick and easy no problem whatsoever Reviewed on: 12th April 2024

Excellent service, efficient and easy to use app

Excellent service, efficient and easy to use app Reviewed on: 12th April 2024

Great current account and debit card.

I really like the card for zero charges and great exchange rate when using abroad , and the cash back on everyday spending. Reviewed on: 12th April 2024

Great app, cashback and the round up option is great.

Great app, cashback and the round up option is great. All round a really solid dependable account for all your banking needs, unlike a lot of high street banks. Reviewed on: 12th April 2024

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