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Chase Bank: Current account reviews

Name: Current account
Rating: 4.95 (48790 reviews)

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4.94

Based on 48,790 reviews, last reviewed 22nd Feb 2026

108525% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Customer Service Called Customer service when trying to pay for a hotel booking which kept changing to dollars from sterling. Issue resolved seamlessly. Reviewed on: 22nd February 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

What is this award?

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48790)

Review of the Chase Bank, Current account:

Great Bank

Great to be rewarded for spending. Excellent easy to use app that keeps you updated regularly every time you spend. Reviewed on: 15th February 2024

Ease of use

Easy to use app. No conversion costs when using card overseas Reviewed on: 18th February 2026

Love the app.

Love the app that shows onscreen immediately when you make a payment Reviewed on: 18th February 2026

Every transaction is easy to do and set up.

Every transaction is easy to do and set up. If any issues do arise. A quick contact and everything is sorted in no time. Reviewed on: 18th February 2026

Excellent customer service & great app

Excellent customer service when I had an issue travelling with my card. Simple app which works well. Reviewed on: 18th February 2026

Excellent customer service, easy to contact and onli...

Excellent customer service, easy to contact and online banking very easy to use. When I became an almost victim of telephone scammers,Chase were excellent, their security measures and telephone assistance were invaluable . Thank you Chase Reviewed on: 18th February 2026

Wonderful bank account

Wonderful bank account with the options to manage money effectively. Great savings accounts also and friendly, helpful customer service. Reviewed on: 18th February 2026

Best Banking app

We needed this kind of banking app and offering in the UK Reviewed on: 18th February 2026

Easy banking.

Easy banking. Phone app easy to use Reviewed on: 18th February 2026

Current account

Easy to use, good value. Very helpful support, good customer service. Easy to contact customer support. Stress free operating my account. Great to able to access overseas and also use current account card overseas and great rate of exchange on foreign transactions Reviewed on: 18th February 2026

Quick, easy, secure and always helpful.

Quick, easy, secure and always helpful. What more do you want! Reviewed on: 18th February 2026

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