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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Easy to use, excellent service

Easy to use, low customer service wait times and interest paid on current account. What is not to love about Chase. Reviewed on: 12th April 2024

Fantastic banking app , easy to navigate and very re...

Fantastic banking app , easy to navigate and very rewarding. Loads of cash rewards Reviewed on: 12th April 2024

Amazing Bank that offers excellent rates for FX when...

Amazing Bank that offers excellent rates for FX when overseas and no fees Reviewed on: 12th April 2024

Great app and good card to use abroad

Great app and good card to use abroad Reviewed on: 12th April 2024

Top-Notch Digital Banking Experience with Chase UK

As a customer of Chase Bank in the UK, where services are offered exclusively through their mobile app, I am thoroughly impressed with the digital banking experience they provide. The app is incredibly user-friendly and feature-rich, offering all the functionalities needed for day-to-day banking without the need for physical branches. The app's design is intuitive, making it easy to navigate through various services like checking balances, making transfers, or depositing checks electronically. The security features integrated into the app give me peace of mind, knowing that my financial data is safe and protected. Chase's customer service, accessible directly through the app, is prompt and helpful. Whenever I have had questions, the response has been quick and informative, which greatly enhances the overall user experience. I appreciate the innovation and convenience that Chase brings to banking in the UK. It's clear they are committed to making banking as seamless and accessible as possible. For anyone in the UK looking for a sophisticated yet straightforward digital banking solution, I highly recommend Chase. Reviewed on: 12th April 2024

Very good in giving s/th back to his customers

Very good in giving s/th back to his customers Reviewed on: 12th April 2024

Thank you chase banking.

I don't have good credit score due to the covid outbreak so I couldn't get a normal bank account with a normal debit card until I found chase banking.chase made me feel normal like everyone else with a normal bank account people have no idea who have a good credit score how hard normal things can be when you don't have normal banking facilities that all changed when I opened my chase account and I am even going on a 3 week vacation to florida next year I don't think I would be in the situation I am in now if I wasn't with chase banking and how easy and manageable the banking is thank you. Reviewed on: 12th April 2024

I use chase as my own account to deposit any extra m...

I use chase as my own account to deposit any extra money I have into a holiday fund , I also use it as an everyday account. It’s easy to use even for someone with no knowledge with online banking like myself. Iv had great return on my savings and it’s good to know I can get to speak to an advisor at any time. I use it with ease abroad at no extra cost ! Fabulous ! Reviewed on: 12th April 2024

Worlds best bank

Can’t say a bad word about chase, I’ve never had an issue like other banks. Such an easy app and interest on savings is amazing, love getting chase back. I’ve made my whole family change to chase Reviewed on: 12th April 2024

From the moment I decided to open an account the pro...

From the moment I decided to open an account the process was seamless and hassle freee Reviewed on: 12th April 2024

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