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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Change of personal details

I recently got married and wanted to change my details. Was done fast and efficiently over the phone couldn’t of asked for better customer service. Reviewed on: 12th April 2024

Review of Current Account

I have had a good time using chase bank as my main current account for a year. I just wish that the balance would update automatically sometimes I have to refresh the app Reviewed on: 12th April 2024

very easy to use app, simple and clear.

very easy to use app, simple and clear. good value for money - 1% cashback on purchases for year 1, good round up account interest. great saver account options too. customer service good. only downfall is that it doesnt link with some budgeting apps, e.g. YNAB. Reviewed on: 12th April 2024

Offer cash rebate with least monthly deposit require...

Offer cash rebate with least monthly deposit requirement. Reviewed on: 12th April 2024

No problems whatsoever, easy to use app and interest...

No problems whatsoever, easy to use app and interest too! Reviewed on: 12th April 2024

Fabulous current account

Quickly updated balance after every transactions cash back on spending & a really secure card with no bank details Reviewed on: 12th April 2024

Great Bank

Easy to use, Great App, Great Intrest Rates & Rewards Reviewed on: 12th April 2024

Surprisingly great for a large bank

Maybe it's because Chase IT systems in the UK are newly built from scratch (no legacy software limitations) that everything is fast and has plenty of features that old dinosaur banks typically don't, such as showing exact time of each transaction, rather than just a date, showing card payment instantly (rather than hidden pending payments), showing upcoming payments in advance, etc. I was shocked when the app displayed a logo of a small grocery chain in Slovakia (only operating locally in the east of the country) when I paid there with my Chase card. No other UK bank would have that in their database. Opening my account was easy, just like with other modern fintechs. I applied after midnight and my ID was verified and account set up within 10 minutes. Banks like HSBC or Coop can't imagine something like that even in their wildest dreams. The only shortcoming is that Chase still doesn't offer an overdraft, which makes me less comfortable in setting up my direct debits on the account (I need to know that my DD will be taken even if there's no money in the account, to avoid missed payment and ruining my credit history). Another thing, you can have up to 10 current accounts with Chase, however, only 1 debit card for all of them... That's a major drawback because you can't have different cards for different purposes, you need to constantly think about which account is currently tied to the card and you need to manually switch it in the app if you want card payment to go out from another account. That's where I see a room for improvement. Reviewed on: 12th April 2024

Highly recommended

Excellent for current and current accounts very competitive interest rates . App very easy to use Reviewed on: 12th April 2024

Awesome bank.

Easy sign up experience, nice card and great benefits. Reviewed on: 12th April 2024

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