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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Any issue are sorted within a short time period.

Any issue are sorted within a short time period. Reviewed on: 12th April 2024

Used whilst I was travelling to Australia as no extr...

Used whilst I was travelling to Australia as no extra charges where being applied when using abroad Reviewed on: 12th April 2024

Decent service provided.

Decent service provided. Useful for travelling. Reviewed on: 12th April 2024

Too good to need help!

I only rated customer service as neutral as I have never had to use it. Excellent app. Easy to use. All round very satisfied. Reviewed on: 12th April 2024

Always easy to ancedz and do amendments.

Always easy to secessionist and do smendments. Prompt t transfers easy to follow the application Reviewed on: 12th April 2024

brilliant current account

the best service and product a joy to be a sutomer Reviewed on: 12th April 2024

New customer bowled over by the whole service

New customer bowled over by the totality of the consumer-friendliness of every aspect of the service,bar none, from setup to communication in both directions. I did not imagine such quality existed after experience with several High Street banks Reviewed on: 12th April 2024

Signed up to take it abroad

Signed up for a Chase current account as we were going abroad. I have ended up using it more for purchases as well due to the cashback as well. Reviewed on: 12th April 2024

Good service, easy enough for using.

Good service, easy enough for using. Reviewed on: 12th April 2024

I have been with Chase for a short time, but in that...

I have been with Chase for a short time, but in that time I have found the app very easy to use. I have not had to contact customer services but if I’d imagine if I had to, it would be pain free, if using the app is anything to go by. Reviewed on: 12th April 2024

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