Write a review

Newsletter

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

View other Chase Bank products

4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Too good to need help!

I only rated customer service as neutral as I have never had to use it. Excellent app. Easy to use. All round very satisfied. Reviewed on: 12th April 2024

Always easy to ancedz and do amendments.

Always easy to secessionist and do smendments. Prompt t transfers easy to follow the application Reviewed on: 12th April 2024

brilliant current account

the best service and product a joy to be a sutomer Reviewed on: 12th April 2024

New customer bowled over by the whole service

New customer bowled over by the totality of the consumer-friendliness of every aspect of the service,bar none, from setup to communication in both directions. I did not imagine such quality existed after experience with several High Street banks Reviewed on: 12th April 2024

Signed up to take it abroad

Signed up for a Chase current account as we were going abroad. I have ended up using it more for purchases as well due to the cashback as well. Reviewed on: 12th April 2024

Good service, easy enough for using.

Good service, easy enough for using. Reviewed on: 12th April 2024

I have been with Chase for a short time, but in that...

I have been with Chase for a short time, but in that time I have found the app very easy to use. I have not had to contact customer services but if I’d imagine if I had to, it would be pain free, if using the app is anything to go by. Reviewed on: 12th April 2024

One happy bunny

Love the cash back, spending overseas with the Debit Card and 5% on Round-up. In addition to this Zi have easily contacted the customer service department when required. Reviewed on: 12th April 2024

It’s a good service bank and can be used every were...

It’s a good service bank and can be used every were in the world Reviewed on: 12th April 2024

Easy to navigate

Just very straight forward, app is easy to use, no problems at all Reviewed on: 12th April 2024

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Black account
from NatWest 4.13 from 235 reviews
Current Account
from permanent tsb 3.20 from 15 reviews
Current account
from Barclays 4.32 from 4962 reviews

Want to see more from Chase Bank?

Savings
from Chase Bank 4.82 from 23035 reviews
Credit card
from Chase Bank 4.81 from 383 reviews
Chase Protect
from Chase Bank 4.71 from 51 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub