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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

A great account

Love the good rate of interest and all the savings pockets Reviewed on: 12th April 2024

Perks of chase

Love the 1% Cashback. Competitive savers rate. Rounding up saver is awesome. Creating multiple accounts in one app is amazing. Reviewed on: 12th April 2024

Smooth & simple

Everything with chase baking is so smooth & simple. So glad i have an account with them :) Reviewed on: 12th April 2024

Very good online service, easy to follow instruction...

Very good online service, easy to follow instructions to set up savings account Reviewed on: 12th April 2024

Money saving current account!

Money saving current account! Easy to use. Always up-to-date. Simple to access money. Spend abroad without penalties and charges. Reviewed on: 12th April 2024

Chase is a customer focused bank

I am a fairly new customer of the bank, it was easy to open my account once I provided all the required documentation. I also like that I can reach my account 24/7 without any down time Reviewed on: 12th April 2024

I love this bank so much very good in customer servi...

I love this bank so much very good in customer service and banking Reviewed on: 12th April 2024

Excellent , friendly and efficient service.

Excellent , friendly and efficient service. I feel mu money is secure banking with chase bank. The security protocol yo access your account is not cumbersome yet effective. You have a human at the other end of the phone who is genuinely interested in sorting out issues you may encounter Reviewed on: 12th April 2024

The best Current Account in my heart

JPMorgan Chase UK is the best bank account I opened after I came to the UK. Not only does it have no Foreign Transaction Fee/Annual Fee, it is also backed by the world's largest bank, JPMorgan Chase, and has the best 24/7 customer service in the UK. It also offers an average annual interest rate of 4% or more, and a 5% interest rate for Rounds Up Account. Not only that, it also has a tolerance and excellent applicability that is rare among all banks in the UK. In the account opening process, they adopt a fair and non-discriminatory policy for new immigrants, and do not reject new immigrants because they have not lived in the address for three years. In terms of the application, JPMorgan Chase UK's APP is simple and smooth, without the miscellaneous product lists of other banks... With such advantages, it is no surprise that JPMorgan Chase UK won the title of the best Current Account❤️ Reviewed on: 12th April 2024

Good service and efficient

Very easy to apply, good communication and fast efficient service. Reviewed on: 12th April 2024

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