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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48899 reviews)

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4.94

Based on 48,899 reviews, last reviewed 13th Mar 2026

444900% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Easy to setup, easy to use. Easy to setup, easy to use. The round-up function is my favourite, as well as cash back. Reviewed on: 13th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48899)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

Excellent customer service

The response to queries is quick and efficient Reviewed on: 14th February 2026

Easy to open and use.

Easy to open and use. Contact via the app is easy and staff are very helpful. Reviewed on: 14th February 2026

Never really had to deal with customer service.

Never really had to deal with customer service. Reviewed on: 14th February 2026

Easy to operate.

Easy to operate. Good customer service. Reviewed on: 14th February 2026

User friendly

Really easy to keep control of your finances Reviewed on: 14th February 2026

Easy to use, reliable and normally available

Easy to use, reliable and normally available Reviewed on: 14th February 2026

Brilliant app.

Brilliant app. Great bonus interest rates for savings accounts and brilliant customer service. Reviewed on: 14th February 2026

I use Chase every day

I use Chase every day and as I travel abroad a lot it saves a considerable amount in exchange rate fees. Reviewed on: 14th February 2026

Excellent value when I use the Chase debit card over...

Excellent value when I use the Chase debit card overseas and the app is very easy to use and very capable. I do everything on the app. Reviewed on: 14th February 2026

Very easy to use and if need help very quick and alw...

Very easy to use and if need help very quick and always excellent service. Reviewed on: 14th February 2026

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