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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Very helpful and polite staff.

Very helpful and polite staff. Easy to use app Reviewed on: 14th February 2026

Great app.

Great app. Great idea having savings pots. Good interest rates Reviewed on: 14th February 2026

Simple easy to use app platform.

Great bank provider, simple easy to use app platform. Reviewed on: 14th February 2026

Customer service is excellent, shame they’ve reduced...

Customer service is excellent, shame they’ve reduced the 1% cashback now. Reviewed on: 14th February 2026

Friendly Bank

Easy to use, good at following up queries. Reviewed on: 14th February 2026

Efficient process to set up and use

Efficient process to set up and use Reviewed on: 14th February 2026

Great current account and cash back feature

Great account, love the fact that I can earn money when I spend which never had from a current account. Great mobile app. Reviewed on: 14th February 2026

Chase the way to go

Just love everything about chase. I used it abroad to have a knee replacement in Lithuania with no charges. Reviewed on: 14th February 2026

Allways accepted all over the world.

Allways accepted all over the world. Got scammed on a telephone scam. Chase acted urgently to protect me. Fantastic. Thankyou. Reviewed on: 14th February 2026

Easy set up great comms at the start and through the...

Easy set up great comms at the start and through the app. Reviewed on: 14th February 2026

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