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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Great Bank

I had the account opened for almost 4 years now and i saved and got cash back anytime spent money from my account, easy to use and reliable Reviewed on: 23rd February 2026

Customer Service

Called Customer service when trying to pay for a hotel booking which kept changing to dollars from sterling. Issue resolved seamlessly. Reviewed on: 22nd February 2026

Chase Bank has been a game-changer!

Chase Bank has been a game-changer! I only wish I'd found them sooner. They're hands down one of the best banks I've ever banked with. Traveling has become so much easier with their no-fee card usage and fantastic currency exchange. Plus, their savings interest accounts are seriously impressive." Reviewed on: 22nd February 2026

I’ve had a consistently positive experience with Cha...

I’ve had a consistently positive experience with Chase Bank. Their customer service has always been professional, responsive, and genuinely helpful whenever I’ve had questions about my accounts. The mobile app is easy to use and makes managing my finances simple. I also take comfort from JP Morgan having a large balance sheet. Overall, Chase feels reliable, convenient, and customer-focused, which gives me confidence in keeping my banking with them. Reviewed on: 22nd February 2026

Easy to setup and the app is very user friendly.

Easy to setup and the app is very user friendly. Good communication and innovative products that meet your every day needs and more. Reviewed on: 22nd February 2026

Always easy to use and keeping me informed.

Always easy to use and keeping me informed. Easy to get hold off. Reviewed on: 22nd February 2026

great customer service and easy app to use

great customer service and easy app to use Reviewed on: 22nd February 2026

I love my chase account and use it daily it's app i...

I love my chase account and use it daily it's app is so simple to navigate and going abroad is a breeze with the best currency rates. Would highly recommend it to anyone with no reservations at all. Reviewed on: 22nd February 2026

Had a really good experience with this bank from sav...

Had a really good experience with this bank from savings to my current account. Reviewed on: 22nd February 2026

Great service. 5Stars

Great service. Money transfers are instant Reviewed on: 22nd February 2026

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