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Chase Bank: Current account reviews

4.94
Based on 44,270 reviews, last reviewed 7th Sep 2025
98% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Amazing App, streets ahead of other banks! Amazing App, streets ahead of other banks!!! Love everything about it. Customer service is 5 star. Can’t fault it tbh Reviewed on: 7th September 2025
Jacqueline Murray's avatar
Jacqueline Murray

Latest lowest rating:

2

get you with eye catching interest rates and cashbac... get you with eye catching interest rates and cashback and then slowly take everything away. Reviewed on: 30th August 2025
Peter West's avatar
Peter West

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (44270)

Review of the Chase Bank, Current account:

Happy chase customer

5
Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Easy to set up and app is simple to use...

5
Easy to set up and app is simple to use makes sense Reviewed on: 17th April 2025

Excellent card for me.

5
Excellent card for me. Thank you Reviewed on: 17th April 2025

Confident in their Customer Service

5
I had a query on my account, my call to customer services was answered very quickly by a professional, courteous and very helpful assistant. Could not have asked more more. Reviewed on: 17th April 2025

highly recommended

5
amazing used you guys whilst on holiday in japan and no transaction fees easy to transfer everything and good rates, wish i could move over from barclays... probably will do when i can be bothered, thanks again for everything and the amazing UI in the app too, others should take note!!!! Reviewed on: 17th April 2025

Been a member not too long ago, and feel like it's a...

5
Been a member not too long ago, and feel like it's a breath of fresh air and is very easy to operate Reviewed on: 17th April 2025

Always helpful and does what it says on the tin!

5
Always helpful and does what it says on the tin! Reviewed on: 17th April 2025

Very good bank and easy to use no issues at all!

5
Very good bank and easy to use no issues at all! Reviewed on: 17th April 2025

Greatcservice

5
Just an all round great bank and customer service Reviewed on: 17th April 2025

Absolutely first class service and App, superb

5
Chase bank since I opened a current account and saver account a few weeks ago have been a breath of fresh air. Fantastic service and the app is absolutely first class. They answer calls quickly as well which nowadays is a very rare thing with other companies. Reviewed on: 17th April 2025

Best banking experience, Simplicity and availability!

5
Best banking experience, so simply and so easy i did my research into all the banks and i specifically chose chase because of their customer service experience and how easy it is to navigate through their systems. I love it and i am happy i am a chase member. They give amazing interest rates and have so many options and features available for customers. When i want to get into contact with chase all i have to do is call and someone is always on the other end of the line no matter what time it is. I left my nationwide and my monzo and only rely on chase and it has been such an easy move and i have not regretted it once. Will definitely stay with chase and recommend chase to anyone i can because they do their job right and i am very satisfied. They genuinely deserve the award. Reviewed on: 17th April 2025

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