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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

I dont like Banks but Chase has been good

Good application, easy to use. Good customer service both on phone and via mesaging app.. Savings accounts are easy to use and good interest rates available to new customers and some existing customers Reviewed on: 26th February 2026

Great initial offer but cashback transaction eligibi...

Great initial offer but cashback transaction eligibility has been rolled back. Commission-free spending abroad is a bonus Reviewed on: 26th February 2026

A flexible useful account with lots of user friendly...

A flexible useful account with lots of user friendly easy to navigate and understand features. Reviewed on: 26th February 2026

Chase Normal Account

I am using my Chase card everyday and everywhere, be in the UK or abroad. It offers great rates, cashback and interest. It has been almost 3 years and I have not encountered any issues so far. Reviewed on: 26th February 2026

Such an easy bank to join, no hassle.

Such an easy bank to join, no hassle. Great customer service too Reviewed on: 26th February 2026

No issues so far, easy to navigate online banking.

No issues so far, easy to navigate online banking. Good if you travel abroad. Reviewed on: 26th February 2026

Simple and fun to use everyday banking

Simple and fun to use everyday banking Reviewed on: 25th February 2026

Highly recommend

Chase are excellent, the app is so easy to use and the customer service is outstanding Reviewed on: 25th February 2026

App is easy to navigate, and notifications of outgoi...

App is easy to navigate, and notifications of outgoing payments is useful. cash back is an added bonus. Reviewed on: 25th February 2026

Easy and great.

Great offers and any issues are quickly resolved. The app is a great tool Reviewed on: 25th February 2026

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