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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

The app is excellent and very easy to use.

The app is excellent and very easy to use. It has multiple features which help you track your spending and also organise your finances. Good interest rates and deals on offer too. Reviewed on: 14th February 2026

Good every day account

Easy to manage, straight forward everyday bank account. Love the cash back feature. Reviewed on: 14th February 2026

Customer service never resolve problems.

Customer service never resolve problems. Just give the same AI answers Reviewed on: 14th February 2026

Easy app access for opening and maintaining accounts.

Easy app access for opening and maintaining accounts. Great interest rates on savings accounts. Really handy for travelling abroad as well as no fees. Reviewed on: 14th February 2026

Excellent so far wish I had opened an account sooner...

Excellent so far wish I had opened an account sooner just wish the savings rate was higher and didn't follow the bank of England rates Reviewed on: 14th February 2026

Chase delivers procative and supportive banking

Chase’ approach to banking and the ease of use of its App is refreshing. It’s positive, dynamic and user friendly. Providing rapid and supportive customer care. Reviewed on: 14th February 2026

Great, round ups soon add up.

Great that they do round ups on purchases and also rewards on spends. Reviewed on: 14th February 2026

The best bank account I’ve experienced to date.

The best bank account I’ve experienced to date. Excellent customer service and super user friendly app with good interest rates on savings and customer rewards. Reviewed on: 14th February 2026

Do the use cheese so much because you've changed the...

Don't use cheese so much because you've changed the way you do your cashback rewards Reviewed on: 14th February 2026

Any problem I have had, sorted very quickly

Any problem I have had, sorted very quickly Reviewed on: 14th February 2026

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