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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

No nonsense bank that doesn’t make ridiculous charge...

No nonsense bank that doesn’t make ridiculous charges and offers a decent interest rate on savings Reviewed on: 12th April 2024

Very good bank very reliable at least you don’t talk...

Very good bank very reliable at least you don’t talk to a robot Reviewed on: 12th April 2024

Great account - great interest on savings

Easy to use app - great for saving - perfect for me to use Reviewed on: 12th April 2024

Worse banking experience ever

I have had a terrible experience since signing up for a Chase account, first of all my card did not arrive and I had to order a second ( then both arrived at once), I lost my phone and had to use my wife's for a few days, trying to get back onto my own phone with the App was a joke, I have tried to stop fraudulent card payments form a retailer but not been able to so had to report my card number had been compromised to receive a new card number, customer service have been extremely unhelpful with each issue Reviewed on: 12th April 2024

Best current a/cwith easy to operate app.

The best current a/c provider, easy to operate on app. Reviewed on: 12th April 2024

ive never had a fault with chase bank they have a br...

ive never had a fault with chase bank they have a brilliant service Reviewed on: 12th April 2024

Just easy and simple. Great app with access for payment

Just easy and simple app to use. Great interest with saving accounts. Easy to set up payees and managed all finances. Opportunities for investment too so can’t complain Reviewed on: 12th April 2024

1st class

Had the account for about 12 months with no issues and it’s such an easy way to manage your finances Reviewed on: 12th April 2024

Love the ease of using the service via the ap.

Love the ease of using the service via the ap. and good interest rates and perks Reviewed on: 12th April 2024

Excellent bank service

Chase bank is very easy to set up and use and they offer a lot insetives! Reviewed on: 12th April 2024

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