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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Chase bank app is very clear and easy to use

Chase bank app is very clear and easy to use Reviewed on: 12th April 2024

When it came to joining chase the process was easy a...

When it came to joining chase the process was easy and simple, love the rewards and how easy it is to move around the app. Have not dealt with customer service as yet as I have had no problems but otherwise I am very happy I joined chase and have already recommended chase to family members. Love how everything is available to see and you can see all information in regards to spending, saving tips. Reviewed on: 12th April 2024

Outstanding bank

Very good so far. I pretend to use more services from Chase. Amazing customer services! Thank you!! Reviewed on: 12th April 2024

No other compares.

Very straight forward and open, with active customer interaction . They have my confidence. No other bank compares. Reviewed on: 12th April 2024

App interface is user friendly.

App interface is user friendly. Online set up went extremely smoothly with no issues encountered. Reviewed on: 12th April 2024

Excellent service

Excellent service cannot fault In any way Reviewed on: 12th April 2024

User friendly

User friendly and easy use. It is amazing that there is a reward system. Reviewed on: 12th April 2024

Every time I contact the customer service.

Every time I contact the customer service. They will get back to me immediately Reviewed on: 12th April 2024

Easy to use.

Easy to use. Clear format. Modern. Love the pots for savings. Rewards are great. Reviewed on: 12th April 2024

The 1% cashback and great interest rates have earned...

The 1% cashback and great interest rates have earned me more than I'd get with any other bank. The app is great and always improving Reviewed on: 12th April 2024

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