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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Has cashbacks, high interest rate offers

Has cashbacks, high interest rate offers Reviewed on: 14th February 2026

The account setup process was quick and fully digita...

The account setup process was quick and fully digital, which made onboarding smooth and hassle-free. The app is intuitive, clean, and easy to navigate. Features like real-time spending notifications, spending categorisation, and fee-free spending abroad are particularly useful. The cashback feature is also a nice bonus for everyday spending. Reviewed on: 14th February 2026

Convenient and easy to use.

Convenient and easy to use. Helps to organise savings and finances effieciently! Reviewed on: 14th February 2026

A very good experience

A very good experience and easy to arrange Reviewed on: 14th February 2026

Good interest rate.

Good interest rate. I like the auto savings function Reviewed on: 14th February 2026

Easy to separate money pots and save.

Easy to separate money pots and save. Great to have pin etc the phone and no card details on the card Reviewed on: 14th February 2026

User friendly app on my phone.

User friendly app on my phone. There was a time i lost my card whilst on holiday in Spain. I contacted customer services and they were excellent, putting my mind at rest. My card was cancelled immediately and a new one was sent out immediately. Reviewed on: 14th February 2026

Helpful and informative when required.

Helpful and informative when required. Very quick in response to my queries. Offering the best interest rates for my portfolio. Reviewed on: 14th February 2026

Chase’s Customer Service team is easy to reach and p...

Chase’s Customer Service team is easy to reach and provides prompt, helpful support. Their app is intuitive and user-friendly, making everyday banking simple and convenient. Reviewed on: 14th February 2026

The App is easy to use.

The App is easy to use. Chase have great customer communication. Reviewed on: 14th February 2026

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