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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Very smooth, no hassles everything is straight forward

Very smooth, no hassles everything is straight forward Reviewed on: 12th April 2024

Excellent service from the offset.

Excellent service from the offset. My switch started with issues which were easily resolved with the help of the customer service team. The app is so user friendly and I have so much clarity about my spending and saving. I love the round ups and rewards and overall really impressed with Chase since I made the switch. I had previously been with Nationwide and Santander for years but Chase is the new modern banking but still with real people. Once they crest the option of joint bank accounts we will be moving everything across to Chase! Reviewed on: 12th April 2024

Excellent customer services.

Excellent customer services.polite,understanding. Reviewed on: 12th April 2024

Fantastic service, great bank.

Fantastic service, great bank. It’s a shame all banks are as easy as Chase to use. Reviewed on: 12th April 2024

New account

Just opened up and account in the lat three months, Couldn't fault them so far. Reviewed on: 12th April 2024

Triwizard Cup worthy

I’ve had a very positive experience with this Bank. Including good customer service and friendly rapport with every agent I’d liaised with. 10/10 would recommend them as a safe and secure bet to bank with. Reviewed on: 12th April 2024

Super easy to navigate and to use the app.

Super easy to navigate and to use the app. Also emails tend to be interesting and they don’t send too many! Reviewed on: 12th April 2024

Love the cashback, app is easy to use and the intere...

Love the cashback, app is easy to use and the interest rate is excellent. Highly recommended Reviewed on: 12th April 2024

Great customer service, thet can't do enough for you.

Great customer service, thet can't do enough for you. App is super easy to use (idiot Proof.) Reviewed on: 12th April 2024

Thought out banking!

Easy, simple, rewards for you & your money! Reviewed on: 12th April 2024

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