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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

10/10 recommend

Customer service is always good, interest rates are better than most high street banks, security is strong and the clear display gives me total visualisation of my accounts in real time. Reviewed on: 12th April 2024

Simple and straightforward to navigate for everyday...

Simple and straightforward to navigate for everyday banking needs. Reviewed on: 12th April 2024

Good service

Never had an issue with chase. Maintenance service is been updated to users Reviewed on: 12th April 2024

The Chase app is so user friendly.

The Chase app is so user friendly. The debit card is the most secure card out of the many banking cards I have ever used. The interest incentives make me want to use the card more than any of the other banking cards that I use. Thank you chase. Reviewed on: 12th April 2024

My mum and brother referred me for a Chase account a...

My mum and brother referred me for a Chase account as they had a great cash back deal when they opened theirs. It was really simple to open an account and easy to use the app and I have received great benefits such as cash back and roundups since opening the account. Reviewed on: 12th April 2024

Easy to set up, interest paid on current account

Easy to set up, interest paid on current account Reviewed on: 12th April 2024

I feel valued by banking with Chase

Their app is really user friendly, easy to use and navigate. The deals and savings offers they have are brilliant, not only is it one of the highest AER on savers but they also offer a AER on my current account, something I haven't had before. I also have a round up account which saves money on the side at a higher AER rate, which i can take out at any time. I also get money back for everything I spend. For the first time I feel I'm actually rewarded for using them as my bank, my previous bank I was with for over 15 years and never felt valued. I like everyone has access to the same deals, I feel its fair and nice being part of this banking experience. I have also used there customer service app for enquires and they where quick to respond, very polite and helped with my query. From my experience so far I'm so happy I was recommend to try them out, currently in the process of making them my main bank. Reviewed on: 12th April 2024

Excellent bank with a great app and even better inte...

Excellent bank with a great app and even better interest rates Reviewed on: 12th April 2024

Great bank account opening offer was great and cash...

Great bank account opening offer was great and cash back easy to qualify for. Also the saving rate is good and like the fact I can have multiple saving pots for different things. The round up feature is also good and I get a better saving rate on that too ! Reviewed on: 12th April 2024

Chase is brilliant for organising finances

The process of opening a Chase account is very easy, the app is intuitive and makes it easy to track and manage finances. The ease of opening multiple accounts allows for the separation of bills and spending allowing for easier tracking of these and can ensure that you know what to spend or that your direct debits will never be missed. Reviewed on: 12th April 2024

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