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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Excellent value when I use the Chase debit card over...

Excellent value when I use the Chase debit card overseas and the app is very easy to use and very capable. I do everything on the app. Reviewed on: 14th February 2026

Very easy to use and if need help very quick and alw...

Very easy to use and if need help very quick and always excellent service. Reviewed on: 14th February 2026

Very easy to open the account and excellent linked s...

Very easy to open the account and excellent linked savings Reviewed on: 14th February 2026

Just good and very good interest rates

Just good and very good interest rates Reviewed on: 14th February 2026

Easy to use app

Easy to use app and find out what I have spent money on Reviewed on: 14th February 2026

Easy to use does what I need would recommend to...

Easy to use does what I need would recommend to anyone Reviewed on: 14th February 2026

Love this bank

I have been with chase band for over 2 years and during that time my experience with them has been amazing. My son and his dianxe now haw accounts with them as does my husband. Customer service is amazing they are truly helpful Reviewed on: 14th February 2026

Fabulous bank never had any issues

Fabulous bank never had any issues Reviewed on: 14th February 2026

Current, savings and credit card account

I have a Chase current account, savings and credit card all of which I am very happy with and are easy to use. I like the security features offered and the ease of use. Reviewed on: 14th February 2026

Fraudulent activity resolved with stress

I noticed transactions that I hadn't made, I contacted chase via the app. I then received a phone call from a very well spoken man, who explained what chase we going to do, they instantly changed my card payment details and got my money back, they made me feel safe and removed the stress from the situation, I have got my wife and kids on chase because of the amazing customer service Reviewed on: 14th February 2026

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