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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Love the round ups and how easy to use the...

Love the round ups and how easy to use the app is Reviewed on: 14th February 2026

Great customer service, one of the few banks that di...

Great customer service, one of the few banks that didn’t start w good customer service only to turn in back down Reviewed on: 14th February 2026

Great that you can break down main account into seve...

Great that you can break down main account into several smaller accounts to keep money separate Reviewed on: 14th February 2026

Always prompt response from you whenever I call you.

Always prompt response from you whenever I call you. Unusual today. Reviewed on: 14th February 2026

Great App bank.

Great App bank. Good cash back incentives. App is very user friendly. Reviewed on: 14th February 2026

Excellent bank with really responsive customer servi...

Excellent bank with really responsive customer service that give me great peace of mind. Reviewed on: 14th February 2026

Great bank account

I have had no issues since setting up my Chase account both savings and current- easy and simple to use - the way it should be Reviewed on: 14th February 2026

Super simple

Super simple to switch. It’s all just worked. Best online platform I’ve used for banking. Reviewed on: 14th February 2026

Great rates, free to use a broad the ideal card

Great rates, free to use a broad the ideal card Reviewed on: 14th February 2026

Excellent service

Excellent service always able to speak to someone promptly if you have a problem Reviewed on: 14th February 2026

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