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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Easy to use app

I like the ease of creating additional accounts and using the app Reviewed on: 12th April 2024

Chase my number one bank

Chase is so easy to setup an account with and everything you need is on the app displayed clearly Reviewed on: 12th April 2024

Excellent customer service

Excellent customer service - very quick, attentive, resolves the issueand friendly Reviewed on: 12th April 2024

Chase is number 1

Chance bank is number in the world best services and I will recommended you to anyone the service in app is exceptional Reviewed on: 12th April 2024

Great Bank

Good bank which allows me to save money on every purchase, I like the look of the app and the layout too. The saving pots are also good and very easy to distinguish between and I also like how the details are not on the card. Reviewed on: 12th April 2024

Fantastic for holidays - no charges

Find them so easy to use, especially abroad with no charges. Reviewed on: 12th April 2024

Chase has been great.

Chase has been great. A benefit of an online only bank is that you can do everything from the app and don’t have to go in-person to a bank that is probably far away with all the closures. Was able to easily change my name by uploading documents, whereas my other bank accounts made me take time off work to travel in. Reviewed on: 12th April 2024

Great bank account and so easy use

Great bank account and so easy to use! I also have a saving account too which is perfect way to save with good interest rates! Reviewed on: 12th April 2024

The whole Chase experience is so easy.

The whole Chase experience is so easy. Reviewed on: 12th April 2024

Simple, easy and overall very good-just a few drawbacks

Setting up my account was a breeze, done simply and easily within a few minutes. The ability to create new current and savings accounts on-the-fly is really helpful to managing your money. Also, the Round-up account on spend, with higher interest, has been really helpful to have the pennies here-and-there. The interest rates are average for an instant access account, and the rewards can begin to add up which is nice, especially when you're having a month with lots of spend. The customer service was very good, but it was a shame that you cannot speak to someone over the phone, only over the chat feature on the app. You can only use the Chase app on one device, and sometimes I find it helpful to manage my finances on a larger screen, which I cannot do with Chase. The only other main drawback is that transactions can only be downloaded in PDF format, there is no .csv export tool, which has made things difficult for me. Overall, in spite of these drawbacks, I'm very impressed with Chase and would recommend giving them a go. Reviewed on: 12th April 2024

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