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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48900 reviews)

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4.94

Based on 48,900 reviews, last reviewed 14th Mar 2026

445000% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The money I get just for spending is great The money I get just for spending is great Reviewed on: 14th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48900)

Review of the Chase Bank, Current account:

Best in every way

Most convenient accounts. Far better than my other banks Reviewed on: 16th March 2023

Excellent app - easy to use and getting cash back ea...

Excellent app - easy to use and getting cash back each month is brilliant Reviewed on: 14th February 2026

Ok better than the rest

All issues are dealt with quickly Reviewed on: 14th February 2026

Good but not excellent.

Good but not excellent. As I’ve said Chase Bank is good but I won’t say it’s excellent. Reviewed on: 14th February 2026

A shop thought they didn’t put my items through but...

A shop thought they didn’t put my items through but they had and did it twice so I had to contact Chase customer services and they got it all sorted out within 5 mins and instantly answered the phone no waiting I was astounded Reviewed on: 14th February 2026

ExcellentDebit Account.

So unusual for anything linked to the Internet, it is so simple and works first time every time. I get a notification instantly to my iPad following all transactions. Reviewed on: 14th February 2026

Chase Bank has been the best bank I’ve ever been with.

Chase Bank has been the best bank I’ve ever been with. Their customer service is outstanding, always quick to respond and genuinely helpful whenever an issue comes up. Whether it’s a question about my account or resolving a problem, they handle everything efficiently and professionally. I feel confident knowing my finances are in good hands with a bank that truly values its customers. Reviewed on: 14th February 2026

Great current account for online digital experience.

Great current account for online digital experience. Reviewed on: 14th February 2026

Brilliant bank

Very reliable always easy to contact Reviewed on: 14th February 2026

Issue free

Had no problems easy to use hassle free Reviewed on: 14th February 2026

Support in disputes & scams is great

The support I’ve had from in any disputes, scams or attempted scams has been outstanding, second to none. In this day and age where security matters more than ever I can’t imagine another bank providing a better customer service. Their account interest rate used to be the best I could find but although it’s not currently my account security is of paramount importance to me. Reviewed on: 14th February 2026

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