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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

I have Been using chase bank for a while now and i h...

I have Been using chase bank for a while now and i have really enjoyed my experience with the team. Reviewed on: 12th April 2024

Really pleased with the service ,will definitely rec...

Really pleased with the service ,will definitely recommend it to friends and family.never had any issues using the service.great experience overall and who’ll say no to some cash back.. Reviewed on: 12th April 2024

In depth review

App is easy to use. Easy to complete daily banking tasks. Savings account has an excellent rate in comparison to competitors and has easy access. Customer service can be a bit hit and miss. Some agents have been absolutely phenomenal, made me feel at ease and genuinely helped me out. Whereas others have made me feel as if I was doing something wrong (admittedly it was for a charge back transaction, but it was genuine and the customer agent seemed reluctant to want to assist) Aside from that one instance of negative experiencr the remaining has been amazing and I have recommended and helped family members open accounts with chase Reviewed on: 12th April 2024

Fantastic cash back products - makes everyday shoppi...

Fantastic cash back products - makes everyday shopping a win by having money back, which is important in this recession times. Reviewed on: 12th April 2024

Great experience

Very convenient and easy to use. Transactions are fast , helps one to save and the cash-backs are 100% legit… Chase is actually the best British bank for all the juicey benefits …100% recommend Reviewed on: 12th April 2024

Have previously used the American branch whilst in A...

Have previously used the American branch whilst in America and love the Uk version too and find it extremely user friendly Reviewed on: 12th April 2024

Great Service they have to manage my account.

Great Service they have to manage my account. Offers, security, communication, promotions I've really enjoying using this Reviewed on: 12th April 2024

Readily available

easy to speak to an assistant to discuss problems or queries Reviewed on: 12th April 2024

Fantastic experience .

Fantastic experience ..... with one of the best Bank in the world Reviewed on: 12th April 2024

Very happy

Overall I am very pleased with the service and the level of confidence I have with Chase Bank. Reviewed on: 12th April 2024

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