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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48900 reviews)

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4.94

Based on 48,900 reviews, last reviewed 14th Mar 2026

445000% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The money I get just for spending is great The money I get just for spending is great Reviewed on: 14th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48900)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Always available, flexible and innovative

Always available, flexible and innovative Reviewed on: 13th February 2026

GOOD JOB.

Quick to transfer money within and to other banks. Excellent customer service quick to sort out any issue. Reviewed on: 13th February 2026

Excellent responsive prompt customer service.

Excellent responsive prompt customer service. Always aim to help asap. Reviewed on: 13th February 2026

Great bank easy to use

Great bank easy to use, best rates and best insurance Reviewed on: 13th February 2026

Chase mobile app user friendly and good services

Questions were answered promptly and helpful. The mobile application is very user friendly and account transaction updates instantly on app. The saving product provides best interest compared with other banks Reviewed on: 13th February 2026

Excellent service, helped me and given excellent adv...

Excellent service, helped me and given excellent advice on saving and investments, chase regularly updates me with new ways to save, chase is the most excellent bank I have ever used and as a new customer I am very pleased for all of their help. I would not go anywhere else now that I have found chase to bank with. Reviewed on: 13th February 2026

Great app

The app works brilliantly for day to day banking it is great that they don't charge FX fees on foreign transactions. However, I have had problems making online payments abroad using my card, with payments to well known companies rejected several times despite repeated calls to customer service to clear the payments. Seems the IT overrides the human input!! Reviewed on: 13th February 2026

Helpful call handlers

Being older, I find sometimes problems occur and call handlers are very patient and helpful Reviewed on: 13th February 2026

Hassle free banking that's straightforward and easy...

Hassle free banking that's straightforward and easy to do backed up by customer service that is quick and efficient Reviewed on: 13th February 2026

Innovation and Excellence

Applications for savings and current account are both excellent for quality and innovation Reviewed on: 13th February 2026

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