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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Great bank with a user friendly app and very competi...

Great bank with a user friendly app and very competitive saving & investment options. Reviewed on: 12th April 2024

Great for travelling

I use my account when travelling to USA and it is excellent, works very well, good exchange rate no charges Reviewed on: 12th April 2024

First class service,

First class service, excellent customer service and very easy to use for day to day banking l have not had one issue or problem since I started banking with Chase. Reviewed on: 12th April 2024

Very happy with Chase

Banked with Chase for 15 months. Initially wary of sole on line banking I am very pleased. Convenient and easy to use and I feel in control of my money. Enabled me to save through the rewards over a year and subsequently I have now opened a savings account. Free to use abroad. I have recently recommended Chase to my 25 year old son. Reviewed on: 12th April 2024

Better than First Direct

I began to use chase as an account for my hockey club shop. I quickly learned that this bank is superior than my old bank First Direct. Reviewed on: 12th April 2024

Excellent service

I have a Chase current account and savings account. The current account is perfect for transactions when I’m outside the UK. The customer service I have experienced has been very efficient and helpful. Reviewed on: 12th April 2024

Super bank & app service

Super easy to set up account. App VERY intuitive and user friendly. Round up, rewards and 5% is super. Easy to transfer money to other accounts within the app. It’s a top product & I love it! Reviewed on: 12th April 2024

Great Banking app

Great banking app with excellent customer service back-up if required. Reasonable interest and nice 1% reward on qualifying purchases. Reviewed on: 12th April 2024

Painless banking.

Painless banking... Quick transfer between accounts... good interest and money back. Fuss free banking. Reviewed on: 12th April 2024

Excellent customer service and also all transaction...

Excellent customer service and also all transaction are carried out very quickly Reviewed on: 12th April 2024

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