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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,013 reviews, last reviewed 20th Aug 2026

91% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

I've had great customer service I've had great customer service, very proactive in protecting the customer and checking large or spurious payments, and very easy to deal with. The ap... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49017)

Review of the Chase Bank, Current account:

Great for everyday cashback on current account and n...

Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024

Easy to use.

Easy to use. Good rates. Love that you can create additional accounts for all my saving Reviewed on: 12th April 2024

Excellent service

Excellent service and love the cash back but also the round up account which gives good interest so can easily add up those extra savings Reviewed on: 12th April 2024

Intuitive app

I put neutral for customer service because I've never had to reach out to resolve anything so couldn't really venture an opinion! But mostly appreciate an intuitive app and decent interest rates - Chase is simple to use compared to other banking apps, gives you at-a-glance access to accounts and statements, makes it easy to move money and offers good value. Reviewed on: 12th April 2024

Best Bank

Very easy to set up and use and the customer service is very helpful and easy to use Reviewed on: 12th April 2024

I really can't praise them enough...

They offer cash back, pay interest and when I had an issue with a refund from a company that went into liquidation, they handled everything and got my money back. And I can manage everything from my phone. They help me to save as well with their round up option. I really can't praise them enough. Reviewed on: 12th April 2024

Excellent service and great cachback

Excellent service and great cachback Reviewed on: 12th April 2024

Chase! Best way to bank!

Chase is reliable and efficient. Transactions show in real time, which means you can keep track of any and all your transactions for peace of mind, Reviewed on: 12th April 2024

Excellent app.

Excellent app. Simple and easy to use Reviewed on: 12th April 2024

great bank for chase keep it up

good service what a great bank i will always bank with chase no hassel and uk call centre Reviewed on: 12th April 2024

Happiness

Greqt cuatomer service allways there when i need em Reviewed on: 12th April 2024

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