Write a review

Newsletter

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

View other Chase Bank products

4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Round up paid for my flights!!

Excellent interest rates and easy to use app allowing multiple accounts. Brilliant round up. I love it! Wish I had this account years ago. Reviewed on: 13th February 2026

great rates / love the cash back / and rates for cur...

great rates / love the cash back / and rates for currency Reviewed on: 13th February 2026

Always available, flexible and innovative

Always available, flexible and innovative Reviewed on: 13th February 2026

GOOD JOB.

Quick to transfer money within and to other banks. Excellent customer service quick to sort out any issue. Reviewed on: 13th February 2026

Excellent responsive prompt customer service.

Excellent responsive prompt customer service. Always aim to help asap. Reviewed on: 13th February 2026

Great bank easy to use

Great bank easy to use, best rates and best insurance Reviewed on: 13th February 2026

Chase mobile app user friendly and good services

Questions were answered promptly and helpful. The mobile application is very user friendly and account transaction updates instantly on app. The saving product provides best interest compared with other banks Reviewed on: 13th February 2026

Excellent service, helped me and given excellent adv...

Excellent service, helped me and given excellent advice on saving and investments, chase regularly updates me with new ways to save, chase is the most excellent bank I have ever used and as a new customer I am very pleased for all of their help. I would not go anywhere else now that I have found chase to bank with. Reviewed on: 13th February 2026

Great app

The app works brilliantly for day to day banking it is great that they don't charge FX fees on foreign transactions. However, I have had problems making online payments abroad using my card, with payments to well known companies rejected several times despite repeated calls to customer service to clear the payments. Seems the IT overrides the human input!! Reviewed on: 13th February 2026

Helpful call handlers

Being older, I find sometimes problems occur and call handlers are very patient and helpful Reviewed on: 13th February 2026

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Standard Current Account
from Ulster Bank 3.55 from 36 reviews
Select Account
from NatWest 4.37 from 717 reviews
Test test testTest test test
from Test test test 4.00 from 1 reviews

Want to see more from Chase Bank?

Savings
from Chase Bank 4.83 from 23032 reviews
Credit card
from Chase Bank 4.81 from 383 reviews
Chase Protect
from Chase Bank 4.70 from 50 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub