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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48902 reviews)

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4.94

Based on 48,902 reviews, last reviewed 18th Mar 2026

445200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Amazing company with great benefits, always quick wi... Amazing company with great benefits, always quick with correspondence Reviewed on: 18th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48902)

Review of the Chase Bank, Current account:

Good customer service

Best rate, good service, numberless card, best interest rates, fee free fx transactions Reviewed on: 16th March 2023

Awesome digital experience, effective and fast custo...

Awesome digital experience, effective and fast customer service, great rates and data driven Reviewed on: 13th February 2026

Always reliable & great customer service

Always reliable & great customer service Reviewed on: 13th February 2026

Always had good service, really good currency exchan...

Always had good service, really good currency exchanges. Like the rewards program.when.contacted seem to get a good efficient accurate and helpful response. Reviewed on: 13th February 2026

I love the cash back offer and the round up facility.

I love the cash back offer and the round up facility and I love that there is no charge for using my Chase card abroad Reviewed on: 13th February 2026

Brilliant bank, so helpful would recommend to anyone

Brilliant bank, so helpful would recommend to anyone Reviewed on: 13th February 2026

Nothing but positive!

Nothing but positive! Since opening the account the level of service has been superb and they always check for security if a big, abnormal payment is requested. Reviewed on: 13th February 2026

Setting up my account was simple

Setting up my account was simple with staff offering help where needed. Reviewed on: 13th February 2026

Very please with service and offers

Very please with service and offers Reviewed on: 13th February 2026

Excellent service and customer care

Customer service is exceptional and I love they give me cash back on my groceries shopping Reviewed on: 13th February 2026

Should increase more cashback percentage

Should increase more cashback percentage Reviewed on: 13th February 2026

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