Smart Money People Logo

Chase Bank: Current account reviews

4.94
Based on 48,950 reviews, last reviewed 2nd Apr 2026
449200% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026
Rita's avatar
Rita

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026
Glenn Thompson's avatar
Glenn Thompson

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (48950)

Review of the Chase Bank, Current account:

Great app

5
I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Easy bank

5
Works brilliant especially abroad Reviewed on: 20th February 2026

Easy to use, intuitive.

5
Easy to use, intuitive. Great website. Heartily recommended Reviewed on: 20th February 2026

Best app and value

5
I love the design of the app, very intuitive and easy to navigate. And the cashback is the cherry on the cake. Best bank I’ve ever used so far Reviewed on: 20th February 2026

I have always been more than satisfied with the serv...

5
I have always been more than satisfied with the services by chase bank. All the transactions are done in real time without any delay. Reviewed on: 19th February 2026

I find chase bank to be reliable and secure, the sec...

5
I find chase bank to be reliable and secure, the security is top, I've never had a problem at all. Reviewed on: 19th February 2026

Excellent customer support, competitive interest and...

5
Excellent customer support, competitive interest and good perks Reviewed on: 19th February 2026

Very good, easy to set up, great rewards, good app.

5
Very good, easy to set up, great rewards, good app. Reviewed on: 19th February 2026

Chase for chasers

5
I like the ability in which you can create various Current & Savings Accounts, for the purposes of budgeting and future planning. I really would like to see added more Icons in order to optimise the money management structure. Reviewed on: 19th February 2026

Promise of a voucher did not materialised even after...

2
Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

All good great bank no issues good cashback and inte...

5
All good great bank no issues good cashback and interest rates Reviewed on: 19th February 2026

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Chase Bank?

  • Chase Protect

    from Chase Bank 4.98 from 47 reviews
    Chase Bank
  • Credit card

    from Chase Bank 4.95 from 376 reviews
    Chase Bank
  • Savings

    from Chase Bank 4.94 from 23001 reviews
    Chase Bank
    View all products